Privacy Policy
At Two Tone Insurance, we’re committed to protecting your personal information and respecting your privacy. This policy explains how we handle your data in line with the UK General Data Protection Regulation (GDPR), the Data Protection Act 2018, and the Australian Privacy Principles (APPs).
Who We Are
Two Tone Insurance is operated by Two Tone Media, based in Manchester, UK. We help individuals explore and compare life insurance options by connecting them with trusted, licensed providers.
Business Address:
Two Tone Media
First Floor, Swan Buildings
20 Swan Street
Manchester
M4 5JW
United Kingdom
Information We Collect
We collect personal information that you choose to provide when you:
- Complete an assessment or enquiry form on our website
- Subscribe to our emails or newsletters
- Contact us directly via email or phone
The types of information we may collect include your name, contact details, and any other details you choose to share that help us connect you with suitable insurance providers.
How We Use Your Information
We use your information to:
- Connect you with verified, licensed insurance partners
- Provide you with updates or information you’ve requested
- Respond to your enquiries and support requests
- Improve our services and user experience
- Comply with legal and regulatory obligations
We do not sell your personal data to third parties.
Legal Basis for Processing (UK & EU Users)
We rely on the following lawful bases for processing your data under GDPR:
- Consent: when you agree to receive marketing or provide your details for partner matching.
- Contract: when processing is necessary to connect you with insurance providers at your request.
- Legitimate interests: when we use your information to improve our services and communication.
International Transfers
Some of our technology partners may process data outside the UK or Australia. We ensure that any such transfers are protected by appropriate safeguards, such as Standard Contractual Clauses or equivalent legal protections.
Cookies
Our website uses cookies to improve your browsing experience, analyse site traffic, and personalise content. You can adjust your browser settings to decline cookies, although this may affect site functionality.
Data Retention
We keep your information only as long as necessary for the purposes described in this policy or to meet legal and regulatory requirements.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data (“the right to be forgotten”)
- Withdraw consent for marketing at any time
- Complain to the Information Commissioner’s Office (UK) or the Office of the Australian Information Commissioner (OAIC) if you believe your data has been mishandled
Third-Party Links
Our website may contain links to third-party websites or insurance partners. We are not responsible for the content or privacy practices of these external sites and recommend reviewing their individual privacy policies.
Data Security
We implement reasonable technical and organisational measures to protect your personal information. While no system is completely secure, we continuously review our processes to minimise risk.
Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated date below.
Contact Us
If you have any questions or wish to exercise your privacy rights, please contact us:
Email: hello@twotoneinsurance.com
Business Hours: Monday – Friday, 9am – 5pm (GMT)
Last updated: October 2025